Dealing with the Tough Stuff

Building a phenomenal feedback culture.

Dealing with the Tough Stuff

Managing staff performance and building a positive feedback culture are essential elements for any successful leadership role.

It’s likely you’re under more pressure than ever to produce greater results at work, so the need to effectively conduct key conversations couldn’t be more important – but how do you handle difficult conversations or performance-based discussions? The research says they’re amongst some of the least-liked parts of people’s work – and the research is bang on.

The organisations that embrace change and make feedback part of the way they operate will shape the future. Because anyone who calls them soft skills has never had to have the hard conversations.

Our Dealing with the Tough Stuff program dives deep into the science of human behaviour and delivers both practical and pragmatic strategies for managing difficult conversations in the workplace. It will help you create a high-performing feedback culture in your organisation and develop your leaders, which will ultimately improve performance in your workplace.

Dealing with the Tough Stuff
Depersonalised Conflict

Master the process to navigate the interpersonal landmines that lay wait for teams making progress.

Dealing with the Tough Stuff
Challenge Each Other

Understand how to build a culture where challenging each other’s ideas and behaviours is encouraged.

Dealing with the Tough Stuff
Build Deeper Trust

Learn the tools to develop deeper trust because the deepest relationships are forged by successfully working through the tough times.

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