Coaching Playbook

Resources Vault

Congratulations on completing the program.

We know that real learning doesn’t stop when the workshop ends. It’s a continuous cycle of applying, refining, and revisiting ideas when they matter most.

That’s why we’ve created the Coaching Mastery Resources Vault—your go-to collection of practical tools, frameworks, videos, articles, and podcasts. Whether you need a refresher, a new perspective, or a nudge in the right direction, these ‘51-and-done’ resources are here to support you (that’s one resource a week every year with time to sit back over Chrissy break). Think of this as your digital desk buddy—ready whenever you need inspiration or guidance in your leadership journey.

USING THE VAULT

51 and done. A resource a week for a whole year – with a break for a cheeky Christmas pud.

Here’s how to make the most of it.

WATCH

PT Video Library

This collection of practical video resources is designed to support leaders in developing the mindset, tools, and techniques to coach with clarity and impact. Whether you’re navigating a challenging moment, guiding your team through setbacks, or looking to lift performance through better conversations, these videos offer proven strategies to enhance your coaching capability and drive team focus.

You don’t need a title to coach—just curiosity, presence, and a commitment to helping others think more clearly.

When coaching sessions drift, reset the focus with a check-in, revisit the goal, and reignite momentum with a new approach.

Knowing when to Tell, Show, or Ask can make all the difference. Pick the right move in the moment to lead better conversations and build your team’s confidence.

Use the SOON model to cut through the noise. Get clear on what’s happening now, what’s in the way, and how to help your team take the next step.

Understand the key differences between coaching and mentoring, and learn when to switch between the two to support your team’s growth.

The common traps coaching leaders fall into — from talking too much to avoiding tough conversations — and how to steer clear of them for better impact.

Discover how to flex your coaching style to support team members at every career stage, from fresh starters to seasoned pros.

Understand the critical moments when coaching isn't the right tool — like crises, compliance tasks, or performance issues — and what to do instead.

Unpacks the difference between being a formal coach and adopting a coachlike leadership style to build team capability.

Spot the common traps that can derail your coaching conversations. Learn how to stay curious, avoid quick fixes, and keep your focus on what really matters.

Coaching for performance or potential? Learn how to balance both and bring out the best in your people, today and tomorrow.

Embedding coaching into your team’s everyday rhythm starts with role modelling, inviting shared behaviours, and recognising coaching moments.

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Frameworks and Tools

These resources are designed to help you build the skills and mindset to coach, not tell. With practical tools and proven frameworks, you’ll learn how to cut through complexity, ask better questions, and create space for others to think, reflect, and take ownership.

The Coaching Checklist

A quick setup guide for coaches to ensure a professional, distraction-free environment and capture session logistics and key takeaways.

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Coaching Session Starter Tool

A pre-session form designed to help coachees clarify priorities, progress, and focus areas to maximise the impact of each coaching session.

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Coaching Reflection Tool

A post-session reflection guide for coaches to self-assess, identify improvement opportunities, and strengthen their coaching practice over time.

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Values Clarification Exercise

A simple activity to help coachees identify their core personal values and reflect on how these shape their choices, motivation, and alignment at work.

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SOON Coaching Model Framework

A structured coaching framework that guides conversations from defining success to identifying obstacles, exploring options, and locking in next steps.

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SOON Coaching Model Worksheet

A practical worksheet to support coaching sessions using the SOON model, capturing key insights and action plans across each stage.

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Purpose and Progress Tracker

A self-reflection tool designed to help individuals assess their achievements, reconnect with their purpose, identify necessary adjustments, and stay accountable to meaningful change.

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Roadblock Snapshot

A practical tool for identifying, prioritising, and addressing barriers to progress by assessing their impact and likelihood, setting actions, and planning regular check-ins.

Download

READ

Reading Materials

This collection of books dive into the art and science of coaching — from asking powerful questions to navigating moments of resistance. Whether you’re new to coaching conversations or looking to deepen your impact, you’ll find practical insights to help you lead with curiosity, create ownership, and foster meaningful growth in your team.

The Coaching Habit

Michael Bungay Stainer

Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how--by saying less and asking more--you can develop coaching methods that produce great results.

Multipliers

Liz Wiseman

A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.

Coaching for Performance

Sir John Whitmore

An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement.

Trillion Dollar Coach

Eric Schmidt

Based on interviews with over eighty people who knew and loved Bill Campbell, Trillion Dollar Coach explains the Coach's principles and illustrates them with stories from the many great people and companies with which he worked. The result is a blueprint for forward-thinking business leaders and managers that will help them create higher performing and faster moving cultures, teams, and companies.

Helping People Change

Richard Boyatzis, Melvin L. Smith, Ellen Van Oosten

The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held. This is what great coaches do--they know that people draw energy from their visions and dreams, and that same energy sustains their efforts to change, even through difficult times.

Change Your Questions, Change Your Life

Dr. Marilee G. Adams

Discover how the questions we ask ourselves and others can either expand our mindsets and open us up to exciting new possibilities or constrict our mindsets and limit our choices for successful change. Dr. Marilee Adams shows that by intentionally using questions helps us make wiser choices, find solutions, and transform our personal and professional lives.

Coaching the Team at Work

David Clutterbuck

Coaching the Team at Work is the result of research over 20 years with practising team coaches and with major corporations around the world. It recognises that in a complex and constantly evolving business and social environment, teams can only keep up if they adapt frequently. But to adapt, they must have clarity about their internal and external systems and how these contribute to or undermine performance.

The Advice Trap

Michael Bungay Stainer

It sounds like it should be easy, but it's not. You have to tame your Advice Monster, that part of you that jumps in to offer up ideas, opinions, suggestions and advice. And it's taming your Advice Monster that's at the heart of this book. But there are also some specific coaching strategies, particularly on how to focus on what matters most. There are tools to make your conversations, coaching and otherwise, irresistible.

Quiet Leadership

David Rock

In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. "If people are being paid to think," he writes, "isn't it time the business world found out what the thing doing the work, the brain, is all about? "

The Coaching Effect

Bill Eckstrom & Sarah Wirth

The most effective leader behaves more like a coach. Authors Bill Eckstrom and Sarah Wirth have spent a decade researching the activities, behaviors, and performance of leaders. After studying more than 100,000 coaching interactions in the workplace, primarily of sales teams, they have been able to determine how coaching affects team outcomes and growth.

Quiet Voice Fearless Leader

Terrance Lee

Have you ever wondered if being an introvert is keeping you from becoming a great leader? Do you desire to grow in your career or business without compromising who you are? At times it can feel like society labels people with introverted personalities as at least one of the following: quiet, shy, reserved, or timid. While at the same time leaders are described as dominant, talkative, and outgoing. But what if I told you….that your introversion is your superpower.

Playing Big

Tara Mohr

As the founder of a global leadership programme for women, Tara Mohr has spent her career teaching exceptional women to find their voice and their confidence. In Playing Big she shares her proven techniques for mastering self-doubt, dealing with criticism and communicating with authority. She also demonstrates how to become self-assured enough to stop planning and take a leap forward so that you can achieve the things you want most.

LISTEN

Podcasts

0:00 - 43:17

The Coaching Habit: Say Less, Ask More - HR Leaders

Michael Bungay Stanier unpacks why staying curious longer and asking better questions is the key to unlocking leadership effectiveness. Link to podcast.

0:00 - 30:01

Unlocking the Power of Great Questions - Craig Groeschel Leadership Podcast

Craig Groeschel explores how intentional questioning can create breakthrough moments in leadership and team development. Link to podcast.

0:00 - 30:10

The Leadership Superpower You're Not Using: Coaching

This episode dives into why coaching — especially through asking, not telling — is an underutilised but powerful leadership skill. Link to podcast.

0:00 - 58:46

The Ask Approach with Jeff Wetzler

Jeff Wetzler shares his “Ask Approach” — a practical method to lead with curiosity and unlock insight through meaningful questions. Link to podcast.

0:00 - 28:43

The Power of Appreciative Enquiry in Coaching and Organisations

This episode explores how appreciative enquiry shifts coaching conversations from problem-solving to possibility-finding, creating forward momentum. Link to podcast.

0:00 - 25:16

To Build Better Teams, Ask Better Questions

Discover how asking thoughtful, open-ended questions can strengthen team connection, trust, and performance. Link to podcast.

0:00 - 09:13

Ask These Questions to Be a Better Leader

A quick-hit episode offering five powerful questions every leader should ask to boost clarity, engagement, and accountability. Link to podcast.

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